Returns & Exchanges
At Oman Luxury, we strive to ensure your complete satisfaction with our exquisite fragrances. If you are not entirely pleased with your purchase, we offer a straightforward return and exchange process within 14 days of delivery.
Initiate Request
Contact our dedicated customer service team via email or phone with your order number and the reason for your return.
Quality Inspection
Ensure the product is in its original, unopened packaging with all security seals intact to qualify for a full refund or exchange.
Secure Packaging
Carefully pack the items in their original shipping box to prevent damage during transit and attach the provided return shipping label.
Processing Refund
Once our warehouse receives and inspects the item, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing